Privacy Policy

**Effective Date: March 20, 2026**

**Version 2.0**

Your privacy is very important to us.

 

This Privacy Policy (“Privacy Policy”) describes the information practices of Jucys Hamburgers and its affiliates (collectively, “Jucys,” “we,” “us,” or “our”). It explains the information we collect about you in our restaurants, on our websites, mobile applications, online ordering systems (including Toast, Square, or similar providers), loyalty and rewards programs, and other services where this Privacy Policy appears (collectively, the “Services”), and how we use and share that information.

We may modify this Privacy Policy at any time. Changes are effective upon posting. Continued use of the Services constitutes acceptance of those changes.

This Privacy Policy applies only to Jucys Hamburgers-operated Services and does not apply to independently operated third-party services.

Your use of the Services is also subject to our Terms of Service.

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## INFORMATION COLLECTION

We collect two categories of information: **Personal Information** and **Other Information**.

 

### Personal Information

“Personal Information” means information that can identify you directly or indirectly, including:

  • Name, address, phone number, email address
  • Birthday (optional; used for rewards, promotions, and special offers)
  • Payment and transaction information
  • Account credentials (username/password)
  • Loyalty/rewards data and preferences
  • Order history and purchase behavior
  • Device identifiers (IP address, device ID)
  • Profile data and preferences

We collect this information when you:

  • Place orders or make purchases
  • Register for accounts or loyalty programs
  • Sign up for SMS or email marketing
  • Contact customer service
  • Apply for employment

### Other Information

“Other Information” includes non-identifiable data such as:

  • Browser type and operating system
  • Device type

 

  • Usage behavior and interaction data
  • Referral URLs

We may combine Other Information with Personal Information.

### Location Information

We may collect precise or approximate location data using GPS, Wi-Fi, Bluetooth, or similar technologies to:

  • Show nearby locations
  • Improve Services
  • Provide targeted offers

You may disable location services through your device settings, though some features may not function properly.

### Social Media Information

If you interact with Jucys through social platforms, we may collect information such as:

  • Public profile details
  • Interests and engagement data

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## INFORMATION USE, SHARING, AND DISCLOSURE

We use information to:

 

  • Process transactions and manage accounts
  • Provide customer support
  • Operate and improve Services
  • Send marketing and promotional communications
  • Prevent fraud and ensure security

### Sharing of Information

We may share information with:

  • Payment processors (Toast, Square, )
  • Marketing, SMS, and loyalty providers
  • Technology, hosting, and analytics vendors
  • Social media platforms
  • Legal authorities when required

We do not sell Personal Information for monetary value.

We may disclose information:

  • To perform business functions
  • To facilitate payments
  • To prevent fraud
  • To comply with legal obligations

We may transfer data in connection with mergers, acquisitions, or business transfers.

We may also share aggregated or anonymized data.

 

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## CROSS-DEVICE TECHNOLOGIES

We and our partners may link your activity across devices to:

  • Improve analytics
  • Deliver consistent marketing
  • Measure campaign performance

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## USE OF EMAIL AND SMS

We may send transactional and promotional communications.

For SMS marketing:

  • Consent is required
  • Message frequency varies
  • Message & data rates may apply
  • Reply STOP to unsubscribe, HELP for help

For email marketing:

  • You may unsubscribe at any time
  • Transactional emails may still be sent

 

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## THIRD-PARTY SITES AND SERVICES

Our Services may contain links to third-party websites or tools. We are not responsible for their privacy practices.

Third parties may use cookies or tracking technologies governed by their own policies.

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## YOUR CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents may request:

  • Access to personal data
  • Deletion of personal data
  • Correction of inaccurate data
  • Opt-out of data sharing

To submit a request:

Email: marketing@rdmmanagementllc.com Phone: 903-295-6650

 

We may verify your identity before fulfilling requests.

You have the right not to be discriminated against for exercising your rights.

 

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## CHILDREN’S PRIVACY

Our Services are not directed to children under 13. We do not knowingly collect information from children.

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## USER GENERATED CONTENT

Content you post publicly (reviews, comments, social posts) may become public and is not protected under this Privacy Policy.

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## USAGE INFORMATION & TRACKING TECHNOLOGIES

We use cookies, local storage, pixels, and similar technologies to:

  • Enable functionality
  • Analyze usage
  • Deliver targeted advertising

### Types of Cookies

  • Functional cookies
  • Analytics cookies

 

  • Marketing/targeting cookies

You may control cookies via browser settings or our cookie banner.

We may also use:

  • Web beacons
  • Embedded scripts
  • Device fingerprinting
  • In-app tracking

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## INFORMATION SECURITY

We implement administrative, technical, and physical safeguards. However, no system is completely secure.

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## YOUR CHOICES AND ACCOUNT MANAGEMENT

You may:

  • Update or delete account information
  • Opt out of marketing communications
  • Disable location tracking
  • Request data deletion

 

Some data may be retained for legal or operational purposes.

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## PRIVACY RIGHTS REQUESTS

To exercise your rights:

Email: marketing@rdmmanagementllc.com Phone: 903-295-6650

 

We may require identity verification (e.g., name, email, order history).

You may appeal decisions by contacting us.

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## DO NOT TRACK & GLOBAL PRIVACY CONTROL

We do not currently respond to browser “Do Not Track” signals. We honor applicable privacy control mechanisms where required by law.

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## INTERNATIONAL USERS

 

If you access our Services from outside the United States, your data may be transferred and processed in the United States.

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## CONTACT INFORMATION

Jucys Hamburgers

3710 West Marshall Avenue Longview, TX 75604

Phone: 903-295-6650

Email: marketing@rdmmanagementllc.com

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